JHC HomeCare FAQs
Does my insurance pay for JHC HomeCare?
YES. Medicare, Medicaid, and most managed care insurances pay for home services. A few managed care insurances may require a co-pay or deductible. We will inform you of any out-of-pocket costs in advance.
What home services are covered by insurance?
Skilled nursing (RN or LPN), Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Work, and Certified Home Health Aide
Will my insurance pay for someone to help clean my house, run errands, etc?
Companion and homemaker services are provided by non-skilled providers. Insurance pays for the skilled services listed above. If you need more help around the home, our Medical Social Worker can help you find resources in the community. JHC PrivateCare provides these services and more, including around-the-clock care.
Do I have to meet certain criteria to qualify for JHC HomeCare services?
YES. In order to receive skilled services at home, your doctor must agree that you require medical care to be delivered in the home.
If you are insured by Medicare or a Medicare product, you must be Homebound (medical reasons make it difficult or impossible for you to leave home).
If you are insured by a non-Medicare product, JHC HomeCare will need to obtain authorization from your insurer prior to providing care. If you have questions about whether you or a loved one may be eligible for home services, our staff would be happy to provide more information.
How do I get skilled home services through JHC HomeCare?
Call JHC HomeCare and ask for the Intake Department. Our staff will need to gather some basic information and then we can do the rest.
JHC PrivateCare FAQs
Can I afford JHC PrivateCare?
JHC PrivateCare offers competitive, affordable rates.
How do I know I can trust someone in alone in the home?
All of JHC Private Care home health aides are carefully screened, and background checks are performed to ensure your safety. Our Certified Nursing Assistants and Home Health Aides are all certified, bonded and insured.
Is JCH PrivateCare provided only Monday-Friday?
Experienced, reliable staff is available 24 hours a day, seven days a week.
Does insurance pay for JHC PrivateCare?
JHC PrivateCare services are provided on a private-pay basis or covered under most long-term care insurance policies.
JHC Hospice FAQs
Where can JHC Hospice be provided?
Hospice care is provided wherever the patient calls home whether it be in a private residence, skilled nursing facility, assistance living community or a rest home.
May the patient’s primary care physician continue to care for the patient?
Yes. Hospice encourages patients to continue their relationships with their primary care physician.
How is JHC Hospice paid for?
Hospice related services are covered by Medicare, Medicaid, HMO’s or private insurance agencies. These services include visits from hospice team members, medications related to hospice diagnosis, medical equipment, and bereavement services. We are entitled to this health care benefit to which we have contributed.
When should JHC Hospice care begin?
The decision to engage hospice should be made as early as possible when the focus of care shifts from curative to palliative or comfort care. Approval from a physician is necessary to determine if the illness were to take its “natural course”, the patient would have six months or less to live.
Why should you consider JHC Hospice care?
- Comfort, pain and symptom management for the patient.
- Support and assistance for family members and loved ones.
- Relief from handling many of the details of our day-to day care while maintaining control over our decisions.
- Security in knowing patient and family needs will be met.
- Help available 24-hours a day from an experienced well trained staff.
- You are entitled to this health care benefit to which you have contributed.
- Ongoing bereavement support for family members following the death of the patient.
Does Hospice Hasten Death?
Hospice does not hasten death. In fact, studies have shown that people on hospice live longer due to pain/symptom management, emotional/spiritual support and an overall improved quality of life.
Will my loved one be put on strong, sedating medications once admitted to hospice?
Medications are only recommended if your loved one presents with distress which might be reduced by certain medications. Once prescribed the smallest dose is recommended to achieve the greatest comfort and level of alertness. These recommendations are discussed with the patient, their loved ones and the physician before implementing a decision.
Eisenberg Assisted Living FAQs
How is an assisted living community different than a nursing home?
An assisted living community and a nursing home are different options available to older adults and those with health conditions who can no longer live independently or choose to live in a more communal setting. Assisted living offers an enhanced residential experience and is not a medical environment, whereas nursing homes provide 24-hour skilled nursing assistance and intensive therapies for those who have ongoing complex or unstable medical conditions. Assisted living provides resident-centered, apartment living with freedom of choice, independence and a quality of life experience often similar to previous living arrangements with the option to bring in skilled nursing care for those who need it. This distinction is often why people choose assisted living.
How are assisted living communities regulated by the Commonwealth of Massachusetts?
Massachusetts assisted living communities are designed, operated, and regulated as resident-centered apartments with personalized care and supportive services. Personal care services offered in assisted living cover a broad range of activities of daily life to assist the resident in maintaining the highest level of dignity and independence possible. An individualized, functional assessment and service plan are developed for each resident and are revised as new needs arise. The individualized assessment and service plan identify and monitor resident needs and implement plans to meet those needs.
Do assisted living residences offer special services and programs for people with Alzheimer’s disease and/or dementia? What are Special Care Units?
See the description of Eisenberg’s Keepsake Unit.
What is the role of the family in assisted living?
At Eisenberg Assisted Living, residents select and make arrangements for the services they may want or need, and may include family members in the decision making, service planning and service delivery process. For residents with memory loss, family members may play a greater role. However, there may be circumstances, i.e., if a resident is determined to be incompetent to make decisions and direct care, when a legal guardian or representative must be appointed. Regardless of the resident’s level of cognitive ability, families can be an important part of the “service package” – coordinating healthcare appointments, driving residents to doctor’s offices, even providing some of the direct care, such as help with bathing.
Is there a nurse on duty?
Eisenberg has a licensed nurse available as needed. Assisted living providers are not required to employ a full-time nurse.
If my health needs change while living at Eisenberg Assisted Living, will I automatically have to move into a skilled nursing facility?
Not necessarily. Some residents receive physical therapy, homecare services, and even hospice in their home at Eisenberg Assisted Living. Others return from brief hospitalizations or rehabilitation stays. With any changes in your health condition, the Eisenberg team helps to determine if remaining in your residence is possible.
Does Eisenberg Assisted Living have visiting hours?
When you live at Eisenberg Assisting Living it is not different than living at home. You are free to welcome and entertain guests as you desire. The only exception is for those residents with memory impairment who live in our Keepsake Neighborhood. There access is limited for their safety and protection.
May I bring my own furnishings?
Absolutely. This is your home and we encourage all the comforts and furnishings to which you are accustomed.